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BPI customers cautioned against atm scam


Clients of Bank of the Philippine Islands (BPI)  are being cautioned about  a scam  having alleged illegal withdrawals from the bank’s automated teller machines (ATM) in Sucat, Paranaque.

A bank depositor said P80,000 were withdrawn from his account in different transactions on July 27 and July 28.

He find it so impossible to be withdrawn because his atm was with him.

In the bank data, it contained that there were four withdrawal transaction from his account each amounting P10,015 in an RCBC ATM branch and Metrobank ATM branch in Super 8 grocery in Sta. Rosa, Laguna on July 27.

In addition to that, 2 withdrawals of P20,000  from Metrobank ATM Super 8 grocery from his account  in Sta. Rosa and in BPI Imus, Cavite at around 12:35 a.m. early Monday.

“Ang ginawa ng perpetrator, hinintay niya mag-umaga ng mga 12:30 para next banking day na agad,” the victim said.

Meanwhile, another victim, who also refused to be identified said she lost P100,000 from her bank account on August 2.

According to her, she thought she was just confused with her bank transactions.

Transactions from her account was also done. A to tal of 6 withdrawals was made in ATM branches  in Quezon City and Subic, Zambales.

“Kaya ka nga nagde-deposit ‘di ba, kaya nga ‘di mo nilalagay ang money mo sa house o sa closet is precisely secure ‘yung money mo tapos ganun ang mangyayari,” she said.

Aside from the two, other  victims came forward after the earlier complaints. The first victim noted that most of the victims were depositors of BPI ATM branches in BF Homes Aguirre and President’s Avenue.

Fortunately, BPI has returned the money of the the first victim also promising to give back   the full amount to Myra.

BPI acted immediately to prevent more incidents. Issuing a statement it said:

“BPI immediately investigated the matter after receiving the reports. The account of the affected client has been fully rectified and the amount reimbursed upon confirmation of the incident.”

BPI made an admission  that there were reports regarding “abnormal transactions on a specific BPI ATM.”

The bank encouraged its customers  to report any irregular transactions.

article source: abs cbn news

  • Jonathan

    Date: August 6, 2014

    Name of the Branch Manager: The Branch Manager

    Branch Name: BPI Emerald Ortigas Branch

    Dear Sir/Ma’am,

    This is to inform you that I/We did not engage in the
    following withdrawal transactions using my BPI Express

    Teller Card with Account Number XXX-XXXX-XX, CA Account.
    TOTALTransaction: 225,000

    I/We did not perform the above withdrawals. The Card
    was never lost and was always in my/ours

    Possession. I/We need the Money to Credit back as soon as

    I also report this concern to the BPI Phone Banker and BPI
    Olongapo West Bajac-Bajac Branch, Just this

    Morning. For any question, please feel free to contact me on
    this number 0932-888-1042.

    Awaiting for your prompt response and Thank you.

    Best Regards,


    Jonathan Prudencio

    Sales Supervisor

    Phil-Em Enterprises, Inc.

    Bldg. 3 Lots 24 & 38, Efficiency Avenue

    Subic Bay Gateway Park Subic Bay Freeport Zone

    2222 Philippines

    Tel (6347) 252 7697-98 Local 109

    Fax (63) (47) 252 7703